Terms and Conditions

 

TGA Influencer Posting Guidelines: The Therapeutic Goods Administration (TGA) is Australia's regulatory authority for therapeutic goods. As our eyeliner stencils are subject to TGA guidelines, influencers and users must adhere to specific rules when posting about our products on social media. You can endorse the product, but avoid sharing personal opinions or testimonials. Instead, focus on stating facts about the product. For example, you might say: "TheGuideliner is an innovative eyeliner stencil designed for easy and precise application. Made with 100% organic soy and non-toxic pigments, it's safe, vegan, and lasts 3-7 days. It's perfect for both everyday and dramatic looks, easy to apply, and remove with oil-based makeup remover."

Promotions, Discount Codes and Pricing: Discount codes are applicable at checkout but cannot be used with other discounts, codes, or promotions. Promotional activities are subject to specific terms and may change without notice.

License and Site Access: TheGuideliner grants you a limited license to access and make personal use of our site. This does not include any resale or commercial use of the site or its contents, or any use of data mining, robots, or similar data gathering and extraction tools without express written consent.

Copyright: All content on our site, including text, graphics, logos, images, and software, is the property of TheGuideliner and protected by Australian and international copyright laws.

Trademarks: The trademarks and logos displayed on our website are registered and unregistered Trademarks of TheGuideliner and may not be used for products and/or services that are not related to, associated with, or sponsored by us.

Errors and Inaccuracies: We aim for accuracy but acknowledge that our site may contain typographical mistakes or inaccuracies. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Text Marketing and Notifications: By subscribing to text notifications, you agree to receive automated marketing messages. Consent is not a condition of purchase. Text STOP to unsubscribe, HELP for help.

Promotional Terms & Conditions: We reserve the right to verify the validity of entries and disqualify any entry not in accordance with these terms. Prizes are for personal use only and not transferable or redeemable for cash.

 

Mobile Terms of Service

Last updated: Aug. 9, 2025

The TheGuideliner™ mobile message service (the "Service") is operated by TheGuideliner™ (“TheGuideliner™”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to TheGuideliner™’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of TheGuideliner™ through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with TheGuideliner™. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Guideliner or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other TheGuideliner™ mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Guideliner or email hello@theguideliner.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.